Shin Kong Life Sustainability

A Benchmark Company for Sustainable Operation, A Trusted Financial Partner.

We strive to achieve our values of "low carbon, innovation, and mutual benefit".
To provide financial products that are friendly to the environment, society,
and customers at all stages of their lives,
and to work with stakeholders to promote sustainable financial development.

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We’ve been committed to protecting every family

Low Carbon

SKL shoulder environmental responsibility, and actively seek solutions to address climate change and other environmental challenges.

  • Strengthening Climate Resilience
  • Towards a Net Zero Future

Introduced Green Energy

1.15

million kWh

Scope 1 & 2 GHG emissions decreased

23

%

Investments in the renewable energy industry prevent

1497391

tCO2e

Innovation

SKL strives to meet the needs of customers, emphasizes on talent development, which serve as the foundation for the business sustainability.

  • Nurturing Diverse Talents
  • Excellent Customer Experience

Retention rate of outstanding talents was

95

%

Overall NPS

91

%

"Sen Tung" Sustainable Health Promotion Activity Cumulative

747

million steps

Common Good

SKL is committed to being a creator of social value by unleashing the value of sustainable finance and connecting the sustainable value chain.

  • Realizing Sustainability Governance
  • Unleashing the Importance of Sustainable Finance
  • Creating a Society of Mutual Benefit

Board of Directors ESG Training

155

hours

ESG-Themed Investment reached

582.9

billion

The total benefits of social participation reached

640000

people

AFFIRMATION AND GLORY

Every recognition is our motivation

17th Taiwan Corporate Sustainability Awards

5 awards

Taiwan Sustainable Enterprise Excellence Award, Sustainability Report Gold Award, Climate Leadership Award, Social Inclusion Leadership Award, and Talent Development Leadership Award

4th Taiwan Sustainability Action Awards

2 awards

SDGs 04 - Silver Award and SDGs 13 - Silver Award

7th Global Corporate Sustainability Award

1 award

Sustainability Reporting - Bronze Class

1st Task Force on Climate-Related Financial Disclosures (TCFD) Report Evaluation

1 award

Top 20% Performers

21st National Brand Yushan Award

3 awards

National First Prize - Most Popular Product Award, Yushan Award - Best Product Award, and Most Popular Product Award

1st 2024 Financial Education Contribution Award

1 award

Best Performance Award: Bronze Quality Award

Financial Supervisory Commission Insurance Competition

3 awards

Microinsurance Business Performance Award, Microinsurance Disability Care Award, and third place in the insurance company category

2024 TWSE Institutional Investor Stewardship Disclosure

2024 Asia Pacific Enterprise Awards

1 award

Corporate Excellence Award

2024 Excellence and Best Rating Survey

3 awards

"Outstanding Digital Finance Award", "Outstanding Claims Service Award", and "Outstanding Social Welfare Award"

2024 Friendly Financial Services Survey

1 項肯定

Best Friendly Financial Services Enterprise

Buying Power Award from the Ministry of Economic Affairs

2 awards

Second Prize of Social Innovative Product and Service Procurement Award, First Prize of Special Award in the Sustainable Development Category

Plan for the Promotion of Green Procurement and Consumption in Enterprises and Organizations

1 award

Outstanding Unit

8th CSEA Awards for Excellent Customer Services

7 awards

Best Customer Experience Enterprise, Best Service Innovation Enterprise, Best AI System Application Team, Best Customer Service System Supervisor, Best Customer Service System Star, Best AI Trainer, Best Site Management Supervisor

2024 Want Want China Times Financial Services Evaluation Award

1 award

Corporate Social Responsibility Award

2024 International Innovation Awards

1 項肯定

Service & Solution Category

26th Insurance Faith, Hope & Love Awards

12 awards

Won 12 awards, including Best Social Responsibility Award - Life Insurance Category, Best Insurance Education Contribution Award, Best Professional Consultant Award - Life Insurance Office Staff Category, Best Professional Consultant Award - Life Insurance Field Personnel Category, and Best Insurance Achievement Award

30th Insurance Quality Award

4 awards

Excellence Award in "Most Well-Known Insurer", Outstanding Award in "Best Sales Representative", "Best Claim Services", and "Most Recommended Insurer" categories

16th Taiwan Corporate Sustainability Awards

7 awards

Taiwan Top 100 Sustainable Model Enterprises Award, Taiwan Corporate Sustainability Report Award - Gold Award for Financial and Insurance Industry, Climate Leadership Award, Social Inclusion Leadership Award, Workplace Well-being Leadership Award, Age-friendly Leadership Award, and Talent Development Leadership Award

3rd Taiwan Sustainability Action Awards

2 awards

SDG 3 Good Health and Well-Being - Gold Award and SDG 8 Decent Work and Economic Growth - Silver Award

20th National Brand Yushan Award

7 awards

First Prize nationally for Best Product, Best Product Award, and 5 Most Popular Product Awards

25th Insurance Faith, Hope & Love Awards

5 awards

Best Social Responsibility Award, Best Merchandise Innovation Award, Best Insurance Professional Award, Best Insurance Education Contribution Award, and First Place in Insurance Popularity

13th Asia Responsible Enterprise Awards

1 award

Social Welfare Development Award

10th Taiwan Insurance Excellence Awards

3 awards

Community Care Excellence Award, Talent Training Excellence Award, and IT Application Excellence Award

7th PwC Sustainability Impact Awards

1 award

Special Award

Taipei City Department of Labor Labor Safety Award

1 award

Generous Boss Award

Taiwan Real Estate Excellence Awards

2 awards

Excellence Award and Gold Award in the Best Planning and Design Category

Financial Supervisory Commission Insurance Competition

5 awards

Excellence Award for Evaluation on the Principles of Fair Hospitality, Third Place in the Micro-insurance Competition Insurance Category, Outstanding Business Performance Award in the Insurance Category of the Micro-insurance Competition, Care for the Disabled Award in the Insurance Category of the Micro-insurance Competition, and Excellence Award in the Small Endowment Insurance Competition for Elderly Insurance Competition

3rd Commercial Times Digital Finance Awards

1 award

Digital Services Award

Wealth Magazine Financial Award

1 award

FinTech Innovation and Application Award

Excellence Insurance Rating by Excellence Magazine

3 awards

Outstanding Claims Service Award, Outstanding Digital Finance Award, and Outstanding Social Welfare Award

Greater China Contact Centre Alliance (GCCA) Award

3 awards

CSEA Awards for Excellent Customer Services

5 awards

Best Customer Service, Best Digital Smart System Application for Customer Service, Best Integrated Marketing, Best customer service team, Best Customer Service Training Star

7th International Innovation Awards

3 awards

Won "Organization and Culture Category", "Product Category", and "Service and Solution Category".

Japan Good Design Award

1 award

Wealth Gatekeeper board game course

The 19th National Brand Yushan Award

5 awards

Top Honor for Enterprise and product, Outstanding Enterprise Award, Best Popular Brand Award, and Best Product Award for two insurance products

The 15th Taiwan Corporate Sustainability Awards

2 awards

Corporate Sustainability Report – Finance and Insurance, Platinum Award, Top 100 Sustainable Companies Award

The Financial Supervisory Commission

4 awards

Evaluation of Fair Treatment of Customers Excellence Award and Microinsurance Outstanding Performance Award, Disability Care Award, Excellent Performance in Insurance for the Elderly Award

Taiwan Real Estate Excellence Awards

2 awards

Best Construction Quality and Best Planning and Design

National Golden Awards for Architecture

2 awards

Planning and Design Golden Award and First Prize for Construction Quality

Taiwan Financial Awards

2 awards

The Best Recommended by Life Insurance Policyholders Award and Life Insurance Service Quality Award

The 17th Golden Torch Award

4 awards

3 awards in Innovation Design of the Year and 1 Customer Satisfaction Award

The 24th Insurance Faith, Hope & Love Awards

5 awards

Best Social Responsibility Award, Best Channel Strategy Award, Best Insurance Expertise Award, Best Integrated Communication Award, and Best Professional Consultant Award

The 29th Insurance Quality Awards

4 awards

Excellence Award in Most Well-Known Insurer, Outstanding Award in Best Sales Representative, Best Claim Services, and Most Recommended Insurer categories

2022 Insurance Dragon and Phoenix Award

2 awards

Outstanding Award in Best Insurance Companies for Finance Graduates - Office and Field categories

The BSI Information Resilience Excellence Award

1 awards

The BSI Information Resilience Excellence Award

2nd Business Times Digital Finance Award

1 awards

Digital Information Security Award

24th Trusted Brands of Reader's Digest

1 awards

Golden Awards

Buying Power

First Prize(by the Small and Medium Enterprise Administration, M.O.E.A.)

The Promotion of Green Procurement and Consumption in Enterprises

Outstanding enterprise

GCCA
China Customer Center Alliance Award

The 6th Digital Singularity Award

The Best Business Transformation Innovation Award

The Exercise Enterprise Certification

4 consecutive years

from the Sports Administration, Ministry of Education

LATEST NEWS

Our Sustainability News

Learn more

2024/07/29

SKL Collaborates with TAICCA to Promote Inclusive Finance through Cultural Co-creation

2024/06/04

SKL Wins Reader's Digest Trusted Brand Gold Award for Nine Consecutive Years

2024/03/21

Shin Kong Life Promotes Prevention of Female Cancers to Care for New Immigrant Women's Health

2024/03/07

Shin Kong Life Insurance Strengthens Community Welfare Chain to Amplify Sustainable Impact

2024/03/04

Shin Kong Life Insurance receives the 2024 Insurance Dragon and Phoenix Award recognition

2024/02/19

SKFH Passes SBTi's Scientific Basis Carbon Reduction Target Audit