Information Security | Realizing Sustainability Governance | Mutual Benefit | Shin Kong Life Sustainability

Realizing Sustainability Governance

Shin Kong Life deeply understands that only by treating others with sincerity and establishing comprehensive corporate governance, risk management, and information security mechanisms can operate itself in a stable and robust manner, carry the responsibility of safeguarding numerous families and provide solid protection for every policyholder.

Information Security

Information Security Organization

Shin Kong Life Insurance has made a commitment to the protection of customers, and continues to promote the culture of information security. The Company established a dedicated information security unit with independent authority that is responsible for planning, monitoring, and implementing information security management. The Company further appointed a Chief Information Security Officer in September 2021 to oversee policy implementation and resource allocation, significantly improving execution ability for information security and personal data protection issues.

The Company established an Information Security Committee responsible for overseeing the basic guidelines and major projects related to information security and personal data protection management. The Information Security and Personal Data Protection Division was established under the Information Security Committee to lead the planning, coordination, and implementation of information security and personal data protection operations. The abovementioned organizations meet once a quarter in principle. The Information Security Committee convened a total of 4 meetings in 2022, and the Information Security and Personal Data Protection Division convened 4 meetings as well, in order to ensure that information security and personal data protection issues are properly communicated and coordinated for implementation.

Board of Directors
Information Security Committee
Information Security and Personal Data Protection Promotion Team
Board of Directors

Personal Data Protection Policy

Information Security Management Policy

Information Security Assessment Plan

Annual Information Security Implementation Status

Information Security Committee
Information Security and Personal Data Protection Promotion Team

Information Security Management Strategy

  • Continue to obtain international certification for information security
  • Policy promulgation and implementation of regulatory compliance
  • Customer Data Protection and Storage
  • Joint Information Security Defense
  • Education and Training

Information Security Incident Informimg and Handling Mechanism

SKL has established the "Emergency Reporting Regulations", "Guidelines for Information Security Incident Reporting and Response Management", "Guidelines for Response to Personal Information Breaches", etc. In the event of a data security incident or personal information breach, the Company shall follow the relevant procedures for reporting. In addition, in order to ensure the complete protection of information systems and information security management, black box penetration testing, service interruption attack drills, etc. are conducted annually, and professional institutions are commissioned to conduct overall information security assessment to strengthen the information security level. There were no urgent incidents related to information security attacks or personal data breaches in 2022, and there were no complaints from the competent authorities or verified violations of customer privacy from external sources.

SDGs