Happy Workplace | Nurturing Diverse Talents | Innovation | Shin Kong Life Sustainability

Nurturing Diverse Talents

Happy Workplace

Protecting employees' human rights

In recruiting employees and approving their salaries, SKL does not discriminate on the basis of gender, race, physical condition, religion, political stance, marital status, or union position. SKL also prohibits the employment of child laborers under the age of 16 and eliminates the possibility of forced labor.

In the event of major operational changes, we will follow the provisions of Article 16 of the Labor Standards Law to protect the rights of our employees. In addition, we attach importance to human rights in the workplace, and we have incorporated human rights issues into our human resources policies in accordance with internationally recognized basic labor rights conventions. We value our employees' rights to work and freedom of assembly and association, and we safeguard the dignity and privacy of all our employees. At the same time, we cooperate with our parent company, SKFH, in conducting human rights due diligence every year to minimize and eliminate potential human rights risks.

Gender Equality Mechanisms

Paying Attention to the Voice of Employees

In order to improve labor-management communication, we have established a diversified and open platform, and the following communication mechanisms and results are used as the basis for the annual review and evaluation of employee rights.

01

Labor-management meeting

Establish labor unions in six locations across Taiwan.

02

Grievance

Set up the Employee Complaint Response Team and the Major Labor Dispute Handling Team, and also draw up the "SKL Employee Complaint Handling Regulations " and build a workplace where communication prevails over confrontation.

03

Employee survey and employee symposium

Regularly conduct "Employee Opinion Surveys"

04

Employee feedback mailbox

05

Intranet feedback area

Set up a comment section on the Intranet

06

Unlawful infringement handling mechanism

We have established the "Prevention of Illegal Infringement at Work Plan" and "Complaints and Disciplinary Measures for illegal Infringement at Work", and also set up dedicated complaint mailbox.

Employee Compensation System

Shin Kong Life’s overall compensation strategy is based on position, performance, and capability, without any gender-based differences. For field employees, we offer a base salary and various performance incentives to newly recruited sales personnel, encouraging them to build a strong foundation and pursue continuous growth and excellence. For office employees, new hires are provided with a special salary adjustment guarantee for the first three years, along with professional and technical incentive allowances and bonuses. These measures aim to enhance job stability and motivate employees to strengthen their professional skills. To support sound corporate governance, business stability, and market competitiveness, we engage professional consultants to review and optimize the compensation system to ensure continuous improvement in overall performance. Additionally, an Audit Committee composed of independent directors is responsible for reviewing compensation proposals to fulfill supervisory functions.

Employee Compensation and Benefits

Employee Benefits

Shin Kong Life places great emphasis on employee welfare, designing benefit packages tailored to different job categories to reasonably reflect the specific needs of each role. In accordance with the law, the "Employee Welfare Committee Foundation" has been established to plan and implement various employee welfare initiatives.

Leave
Insurance
Retirement
Healthcare
Marriage and childbirth
Maternal healthcare
General expenses
Self-learning
Employee relations
Leave

Annual leave, marriage leave, bereavement leave, official leave, occupational injury leave, paternity leave, maternity leave, sick leave, menstrual leave, paid personal leave, family care leave, pregnancy checkup leave, natural disaster leave, epidemic prevention leave, etc.

Insurance

Labor insurance, national health insurance, and group insurances with preferential rates.

Retirement

We have established the labor pension system and set aside the amount in full to pension employees.

Healthcare

Provide regular health examinations, station physicians to give health checkups and medical advice, and offer hospital subsidies due to disasters, discounts for medical treatment and hospitalization, health lectures, etc. Also set up clubs to encourage employees to participate in sporting activities

Marriage and childbirth

Set up breastfeeding rooms for breastfeeding during working hours, allow for flexible working hours for childcare, and provide childcare discounts and a sound unpaid parental leave for raising child(en) mechanisms.

Unpaid parental leave in 2022
category Office Staff Insurance Agents Total
Application rate 24% 23% 24%
Return-to-work rate 85% 68% 73%
Retention rate 66% 82% 78%
Breastfeeding rooms
Maternal healthcare

We have formulated the "Maternal Health Protection Program" to provide regular care by our on-site health service nursing personnel during the protected period.

General expenses

Wedding and funeral subsidies, housing loan discounts, automobile and motorcycle loan subsidies, birthday and three Chinese festival bonuses, children's scholarships, laptop subsidies, long-distance transportation and accommodation subsidies, employee cafeteria, and laundry service.

Self-learning

We have formulated the "Regulations for the Distribution of Professional and Technical Incentives" and provided certification incentives, continuing education allowances, subsidies for registration fees and annual membership fees, and study leave, hoping to encourage employees to pursue further education independently.

Employee relations

Hold lucky draws at the year-end party, provide club activity subsidies and travel allowances, and organize staff commendation meetings to enhance employee relations.

SDGs