Realizing Financial Accessibility | Excellent Customer Experience | Social Prosperity | Shin Kong Life Sustainability
Realizing Financial Accessibility
SKL follows the "TS Financial Holding Inclusion Statement," the "Shin Kong Life Fair Customer Treatment Policy," and the "Shin Kong Life Fair Customer Treatment Strategy." SKL is committed to planning diverse and inclusive friendly insurance services to ensure all groups of people can enjoy equal financial services.
Inclusive Financial Products
SKL implements fair treatment of customers to achieve inclusive growth. We prioritize the diverse product needs of all groups by creating diverse and comprehensive products, aiming to realize our corporate mission of "making insurance available to all and providing security for every family."
For more information on our insurance products, visit the company website.
| Group | Type of Product |
 Seniors and people with disabilities |
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 Economically Vulnerable Groups |
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 Young People |
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Expanding Financial Services
SKL closely monitor the change in the external environment to better understand the service needs of diverse groups.
| Groups | Financial inclusive services |
 Financially disadvantaged groups |
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Individuals with disabilities |
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The middle-aged and elderly |
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 New immigrants |
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Strengthening Financial Literacy
SKL is committed to enhancing financial literacy across all segments of society. Through a variety of formats, including interactive board games, workshops, and seminars, we deepen public understanding of finance and insurance. At the same time, as fraud schemes continue to evolve, we actively support government anti-fraud initiatives by integrating online and offline channels to strengthen fraud awareness among the public and employees.
Mt. Jade Program |
In partnership with Carnegie Training, we promoted the "Mt. Jade Program," which aims to strengthen the financial competitiveness of young students. By combining leadership communication skills with professional financial knowledge, the program helps participants from remote areas, indigenous communities, and youth with delinquency backgrounds establish sound financial management concepts and risk awareness. Through interactive guidance and case-based discussions, the program also promotes fraud prevention awareness and enhances financial literacy among young people. |
Financial Empowerment Workshop of TransAsia Sisters Association Taiwan |
In collaboration with the TransAsia Sisters Association Taiwan, we organized "Financial Anti-Fraud Workshops for New Immigrants" in Taipei, Taoyuan, Changhua, and Chiayi. Centered on the three themes of enhancing fraud identification, fraud verification capabilities, and fraud relief channels, the workshops improved participants’ ability to identify fraudulent schemes and verify false information through instruction by new immigrant anti-fraud seed trainers, group games, and simulated scenario exercises. |
Guardians of Wealth / Golden Shield Guardian |
Based on actual insurance cases, fraud incidents, and fundamental insurance concepts collected by the Company, we developed educational board games that bring real-life risk response scenarios into the classroom. We continue to promote these educational tools in schools at all levels, with the aim of cultivating insurance awareness from an early age. By transforming insurance concepts into engaging board games, we are committed to advancing financial inclusion through game-based learning and embedding risk and insurance awareness throughout society. |
Shin Kong Remote Health and Active Aging Program for Remote Areas |
In partnership with the Digital Humanitarian Association, we not only used online remote services to promote health enhancement concepts to elderly residents in remote areas, but also encouraged employees to serve as corporate volunteers by supporting indigenous community service locations in remote regions. Through on-site visits, volunteers provided financial inclusion education and anti-fraud awareness programs, helping to establish basic risk protection networks and reduce gaps in financial information. |
O. Roasted Café |
We collaborated with O. Roasted Café (long-term care site), the Banqiao District Health Center, and Far Eastern Memorial Hospital. Through seminars on dementia prevention and fraud prevention, combined with health promotion activities, the initiative aimed to establish a community support network while enhancing health literacy and fraud awareness among elderly individuals. |
SDGs
