Strengthening Climate Resilience

• Climate Action
• Climate Governance
• Climate Strategy
• Climate Risk Management
• Climate Metrics and Targets

Towards a Net Zero Future

• Environmental Policy and Targets
• Low Carbon Actions

Nurturing Diverse Talents

• Diverse Recruitment
• Nurturing Talent
• Happy Workplace
• Occupational health and safety

Excellent Customer Experience

• Diversified Products
• Innovative Digital Services
• Fair Treatment of Customers

Realizing Sustainability Governance

• Corporate Governance and Ethical Management
• Risk Management
• Information Security

Unleashing the Importance of Sustainable Finance

• Promote Sustainable Finance
• Sustainable Supply Chain

Creating a Society of Mutual Benefit

• Community Engagement Strategies and Investments
• All-round Development
• Health Promotion
• Environmental Sustainability
• Corporate Volunteers