“2024 Insurance Quality Award” Shin Kong Life Insurance won Four Honors | Latest News | Shin Kong Life Sustainability

 “2024 Insurance Quality Award” Shin Kong Life Insurance won Four Honors
 

“2024 Insurance Quality Award” Shin Kong Life Insurance won Four Honors

 

The “2024 Insurance Quality Award” based on the survey results of the “National Best Life Insurance and Financial Holding Company Ranking” by “RMIM Insurance Magazine” was held on January 3. Shin Kong Financial Holding (2888) subsidiary Shin Kong Life Insurance was favored by consumers across Taiwan and recommended in the “Highest Awareness”, “Best Salesperson”, “Best Claim Service” and “Most Recommended” four major indicators Highly affirmed, won the special excellence and excellence awards, showing that Shin Kong Life Insurance has been deeply cultivating Taiwan for a long time, and its management and service have been deeply supported and affirmed by the people.

 

Shin Kong Life Insurance has been deeply cultivating Taiwan for 60 years, always believing that insurance is a career of helping others, with the corporate mission of “everyone has insurance, every family has protection”, and believes that a policy can bring a hope. In the past 60 years, it has accumulated more than 9 million policyholders and insured more than 20 million policies. In the future, it will continue to develop products that meet the needs of the people with an innovative attitude, strengthen its management quality, operate and grow steadily, and give back to society and implement the concept of corporate sustainable management.

 

Salespersons are the first-line personnel of the life insurance industry facing the general public. Their integrity, professionalism and the management of the life insurance company for salespersons are related to the interests of the insured public, affecting the image and performance of the insurance industry. Therefore, Shin Kong Life Insurance attributes great importance to the quality and service of salespersons. With the development of financial technology, Shin Kong Life actively promotes digital transformation, actively cultivates the digital soft power of salespersons, combines uninterrupted online and offline education and training courses, dedicated promotion assistance, reward guidance and other multi-faceted management, and strengthens the assessment of business digital service capabilities. , Help business colleagues from customer contact, contract to after-sales service, and show the professional service image of the new era of digital insurance.

 

Shin Kong Life Insurance utilize of financial technology, enhances the experience of policyholders, and continuously improves the digitization, intelligence, and automation of claim services. It opened the mobile e-claim application service, and the usage rate reached more than 82% by the end of 2023. Participate in the Life Insurance Association’s claim alliance chain and insurance claim medical start-up, and provide MID (Mobile ID) mobile identity identification technology to simplify the claim application process with online digital identity verification. Policyholders can apply for insurance claims online with “one-click”. In 2022, it was the first private institution in the life insurance industry to connect to the National Development Council’s personal data self-use (MyData) platform. Policyholders can apply for digital claim services and directly operate online to authorize personal data self-use, eliminating the need to apply for paper proof documents. , Let the claim be more convenient and evolve.

 

Shin Kong Life Insurance has been deeply cultivating Taiwan for 60 years, always believing that insurance is a career of helping others, with the corporate mission of “everyone has insurance, every family has protection”, and believes that a policy can bring a hope. In the past 60 years, it has accumulated more than 9 million policyholders and insured more than 20 million policies. In the future, it will continue to develop products that meet the needs of the people with an innovative attitude, strengthen its management quality, operate and grow steadily, and give back to society and implement the concept of corporate sustainable management.